Legal

Privacy policy

How Austin Tree Services TX collects, uses and protects the information you share with us.

Last updated: September 26, 2026

The short version

We collect the details you give us, like your name, phone number, email and address, so we can respond to your request and provide tree care services. We don't sell your personal information. You can ask us to see, correct or delete your information at any time by emailing info@austintreeservicestx.com.

1. Who we are

Austin Tree Services TX is a tree care company based in Austin, Texas. Our website address is https://austintreeservicestx.com. In this policy, "we," "us" and "our" mean Austin Tree Services TX, and "you" means anyone who visits our website or contacts us.

2. Information we collect

Information you give us. When you fill out a form, call, text or email us, you may share:

  • Your name, phone number and email address
  • Your property address or neighborhood
  • Details and photos of your trees or the work you need
  • Anything else you choose to include in your message

Information collected automatically. Like most websites, our site may collect your IP address, browser type, device type, pages visited and the website that referred you. This helps us understand how the site is used and keep it secure.

3. How we use your information

  • To respond to your questions and estimate requests
  • To schedule, carry out and follow up on tree care work
  • To send quotes, invoices and job-related messages
  • To improve our website and services
  • To protect our website from spam and misuse
  • To meet legal or tax obligations

4. Cookies and analytics

Cookies are small files stored in your browser. Our website uses cookies to make the site work properly and remember preferences, such as your details if you choose to save them when leaving a comment.

We use Google Analytics to understand how visitors use our site, such as which pages are viewed most. Google Analytics collects information using cookies. You can learn how Google uses this data at Google's privacy page, and you can opt out with the Google Analytics opt-out browser add-on.

You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.

5. How we share information

We don't sell your personal information. We only share it when needed to run our business, for example:

  • With service providers who help us operate, such as our website host, email provider or form plugin
  • When required by law, or to protect our rights, property or safety
  • If our business is sold or merged, as part of that transaction

These providers may only use your information to perform services for us.

6. Blog comments

When you leave a comment on our blog, we collect the information in the comment form along with your IP address and browser details to help detect spam. An anonymized version of your email address (called a hash) may be sent to the Gravatar service to check whether you have a profile picture there. You can read the Gravatar privacy policy. Once your comment is approved, it and your profile picture become visible to the public.

7. How long we keep your information

We keep contact and job information for as long as needed to serve you, answer follow-up questions, and meet legal, tax and record-keeping requirements. Blog comments and their details are kept until they are deleted. When we no longer need information, we delete it or make it anonymous.

8. Your choices and rights

You can contact us at any time to:

  • Ask what personal information we have about you
  • Correct information that's wrong or incomplete
  • Ask us to delete your information
  • Stop receiving non-essential messages from us

Email info@austintreeservicestx.com with your request. We may need to confirm your identity first. Some information may need to be kept for legal or record-keeping reasons, and we'll let you know if that applies.

9. Security

We take reasonable steps to protect your information, including a secure (HTTPS) connection on our website. No method of sending or storing data online is completely secure, so we can't guarantee absolute security.

10. Children's privacy

Our website and services are meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we'll delete it.

11. Third-party links and content

Our site may link to or include content from other websites, such as maps or videos. Those sites have their own privacy policies, and they may collect data about you as if you visited them directly. We aren't responsible for their practices.

12. Changes to this policy

We may update this privacy policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.

13. Contact us

If you have questions about this policy or your information, contact Austin Tree Services TX:

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